Terms & Conditions

Terms and Conditions

All users of this site agree that access to and use of this site constitutes engaging in our “Service” and subject to the following terms and conditions (“Terms of Service”, “Terms”) and other applicable laws. If you do not agree to these terms and conditions, please do not use this site. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Disclaimer

The buyer acknowledges and agrees that he/she is purchasing Alpha Kappa Alpha paraphernalia and other related goods that bears Alpha Kappa Alpha Sorority, Inc. logos, designs, copyrights, and trademarks for a member of the Sorority. Buyer understands and agrees that a non-member is not supposed to purchase, own, or possess such items except I may purchase such items for the benefit of a member Alpha Kappa Alpha Sorority.

General Conditions

We reserve the right to refuse service to anyone for any reason at any time. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission by us. Express or implied, including, but not limited to, implied warranties of merchant-ability and fitness for a particular purpose and non-infringement. Alpha Psi Sistahs does not represent or warrant that the functions contained in the site will be

uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components.

Modifications to the Service and Prices

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

Errors, Inaccuracies, and Omissions

There may be an unintentional incident on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. Alpha Psi Sistahs reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if

any information in the Service is inaccurate at any time without prior notice (including after you have submitted your order). If your credit card has already been charged for the purchase and your order is cancelled, Alpha Psi Sistahs shall issue a credit to your credit card account in the amount of the incorrect price. No specified update or refresh date applied in the Service should be taken to indicate that all information in the Service has been modified or updated. User comments, feedback, and Other Submissions If, at our request, you send certain specific submissions/content or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise, you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate or otherwise use in any medium. We are and shall be under no obligation (1) to maintain any comments/content in confidence and (2) to pay compensation for or to respond to any submissions.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or violates any party’s intellectual property or these Terms of Service. You agree that your comments/content will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments/content will not contain libelous or otherwise unlawful, abusive, or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service.

Personal Information

Your submission of personal information through the store is governed by our

Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and

contact you as needed.

Indemnification

You agree to indemnify, defend, and hold harmless AlphaPsiSistahs and suppliers from and against all losses, expenses, damages, and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this

agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

Contact Information

Questions about the Terms of Service should be sent to us at

BEST Cre8tive Designs

AlphaPsiSistahs

P.O. Box 156

Scottsdale, GA 30079

Phone: 770.372.2554

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Frequently Asked Questions

1. What if my order was defective or incorrect? While we do not offer refunds, we aim to please and will correct your order. Address with a picture of the defective item, and if approved, we will replace the product at no charge to you. All claims of defective products or incorrect orders must be received within 72 hours of delivery. Once you receive confirmation of the return, please return the item exactly as it was received (in the packaging) and once received, we will gladly replace the item.

PLEASE DO NOT RETURN ANY ITEM(S) WITHOUT PRIOR AUTHORIZATION

as unauthorized returns will be rejected and we will not be responsible for losses of any kind. If a defective product is received, please contact us at:

AlphaPsiSistahs

P.O. Box 156

Scottsdale, GA 30079

Telephone Number: (770) 372.2554 Email: AlphaPsiSistahs1908@yahoo.com

2. Do you do make custom orders for groups/chapters/individuals? Absolutely! Our team specializes in creating unique apparel to fit your group's needs and can create your very own event webpage. Please don’t hesitate to contact us for a quote at:

AlphaPsiSistahs

P.O. Box 156

Scottsdale, GA 30079

Telephone: (770) 372.2554 Email: AlphaPsiSistahs1908@yahoo.com

3. I ordered a custom product and want to return it. What should I do? ALL custom products are non-refundable and non-exchangeable. Unfortunately, your custom item was made especially for you which means we cannot sell it to another customer. Please ensure your order is correct. Once your payment is remitted, no changes can be made, and your final product is yours to keep. If you have a concern after receipt of your product, please contact us.

4. What does Colors May Vary mean? Colors may look different in person than what is shown on your device. It's not uncommon for products to vary from the computerized imaging of the exact same product because different devices have different calibrations that vary by several factors such as individual screen settings, device used, etc. Unfortunately, that's a simple function of technology that we cannot control.

5. How long does processing and shipping take? Please allow up to 5 business days for processing, an additional 5-10 business days for shipping/delivery. Large custom orders may take up to an additional 6-8 weeks for delivery. All orders are shipped via USPS unless otherwise noted. Yes, we ship worldwide.

Please Note: Some things are out of our control. Unfortunately, we are not responsible for delays due to the carrier processes or weather. Once the item is in the possession of the carrier, we are no longer responsible. If you require expedited shipping, please contact us via email prior to placing the order to ensure we are able to meet your needs.

Alpha Psi Sistahs is not responsible for lost or stolen goods that are delivered to the address indicated when initially ordered. Likewise, please ensure that you enter the correct shipping information. If it is delivered to an incorrect address that you provided, there is nothing that we can do to retrieve that package for you. We are not liable.

Should you have any additional question that have not been address, please feel free to contact us via both text and email. (770)372.2554 and AlphaPsiSistahs1908@yahoo.com

Thank You